Shipping Policy

Last updated:  24/10/2024

At cursedthreads.co.uk , we aim to deliver your custom-printed t-shirts efficiently and safely across the UK. Please read through our shipping policy for information on delivery times, rates, and other important details.

1. Processing Time

• All orders are processed within [3 business days] after payment is received.
• Custom designs and bulk orders may take longer to process. We will inform you of any delays as soon as possible.
• Please note, orders are not processed or shipped on Sunday and public holidays.

2. Shipping Rates & Delivery Times

We offer the following shipping options within the UK:

Shipping Method

Cost

Estimated Delivery Time

Standard Shipping

[Insert £X]

3-5 business days 

Delivery times are estimates and may vary depending on location and external factors such as weather, strikes, or holidays.

3. Shipping to Remote Locations

Additional charges may apply for shipping to remote or rural areas within the UK. If your address is considered remote by our courier partners, we will contact you with additional details before processing the order.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to check the status of your delivery at any time.

5. International Shipping

At this time, we only ship within the UK. For inquiries about international shipping, please contact us directly at [Your Contact Email].

6. Shipping Delays

While we strive to deliver within the estimated timeframes, please be aware that delays can occur due to unforeseen circumstances. If your order is significantly delayed, we will notify you via email.

7. Lost or Damaged Packages

• We are not responsible for lost or stolen packages if the tracking information confirms delivery.
• If your package arrives damaged, please take photos of the damage and contact us at Kayden@cursedthreads.co.uk within 48 hours of receipt. We will work with you to resolve the issue promptly.

8. Address Changes

Please ensure that all shipping details are correct when placing your order. Once an order has been shipped, we cannot change the delivery address. If you realize there is an error in your shipping information, please contact us as soon as possible at kayden@cursedthreads.co.uk

9. Returns & Exchanges

For more details on our returns and exchange process, please refer to our [Returns Policy].